Thank you for your interest in watching Rambert School’s livestreamed events at various venues. Before you proceed to purchase tickets, we strongly recommend you to go through the following terms and conditions:
In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you – the person who will buy the tickets to our live-streamed events. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organisers (Rambert School of Ballet and Contemporary Dance) of the livestreamed events .
By opting to purchase, allocate or possess tickets to Rambert School’s live-streamed events, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase/register for tickets.
Please note that Rambert School reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organiser (www.rambertschool.org.uk). These changes will relate back to the date of purchase of live-stream tickets.
The event service will be deemed to have been delivered in its entirety as soon as the livestream starts on the specified dates listed on our event web page. From that point on, no refund requests will be entertained.
If you are not able to access any particular section(s) of the venue/live stream event – due to delays, federal regulations, organiser policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.
If is cancelled in its entirety due to any unforeseen circumstances, has the sole and absolute right to:
i) reschedule the event, or
ii) issue a partial/full refund, or
iii) not issue any refunds.
Please note that the decision of the issuer in such cases will be deemed final and binding.
If is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of will be considered final.
If has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully cancelled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.
Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. cannot be, in any way, held liable for that.
All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.
The livestreams are a ‘rain or shine’ event as they are online. By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for attending is 5+. Any trigger warnings for content will be shared in advance.
By purchasing tickets, you give your consent to to collect certain information about yourself (name, email address etc.) for verification and storage on our eTapestry database. View our Privacy Policy for more information.
You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it.
Please note that you purchase tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.
In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.
We really hope you will have a great viewing experience for our live streamed events but any queries please get in touch shows@rambertschool.org.uk